OFBiz tutorial which will discuss strategic partnerships that will compliment your enterprise eCommerce experience with professional services and software that directly compliments the OFBiz platform.
HotWax Media has partnered with Atlassian who offers a suite of project management tools and applications that are easy to use and perfect for an enterprise eCommerce company. As we began to work more with Atlassian, attempting to fully access the potential of the applications availabe, we were coming up short on time and manpower to fully explore the software. We wrote a few JIRA plugins (adding timesheet capability and enhanced reporting of work efforts) but we knew that we could do so much more with this product. Fortunately we found a solution in Customware for Atlassian professional services.
During ApacheCon 2009 in Oakland, HotWax executives were able to meet face to face with the CEO of Customware and work out solutions for optimizing our use of Atlassian. With Customware's experience and understanding of both these tools and running a successful service organization, they were able to understand the problems we were facing and provided us with a solution from which to start modeling our effort. We began making modifications to our plugins and discussing folding in JIRA’s Agile views (see Greenhopper) into our world in the appropriate ways.
Over the next few months, Customware has continued to contribute and customize our JIRA plugins and we have been able to focus on iterating on our process workflow to exceed our customers expectation. The end result is a stellar level of service and options for our clients using OFBiz and wanting to integrate partnerships that will give the most sophisticated, flexible and successful eCommerce experience.
Enterprise eCommerce is a complex landscape for doing business that is constantly maturing and changing. Partnerships with companies that stay ahead of the curve is imperative in keeping your business expanding and in the black.
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